Shipping Policy

Manthan Fashion will deliver to all and any postal address around the world. Courier companies do not deliver to P.O.Box address, so we request you to provide full street address with pin code / zip code. Also we request you to provide your telephone/mobile number.

Please note that residential shipments to USA & some other countries will be left at door if someone is not there to receive the package or no one answers the doorbell. Our courier agents DHL, FedEx, Aramex, UPS, TNT, Speed Post etc will not be able to provide sign confirmation of delivery made in such cases.

We are not responsible for any delay caused by any unforeseen time lags by the courier companies in delivering the parcels to the customer, or if the customer is not available at the time of delivery. To insure that no disputes arise due to this, please make sure that someone is there to collect shipment.

Please note that there are no shipments made from the store on Sundays and public holidays as our logistics partner, does not make any pick-ups on those days.

All deliveries are made during courier companies working hours, these may vary country to country.

FREE SHIPPING IN INDIA

we offer FREE SHIPPING in India and deliver to all and any postal address around the India. Courier companies do not deliver to P.O.Box address, so we request you to provide full street address with pin code / zip code.

SHIPPING COST

shipping charge will be additional based on the weight of the selected products and delivery location.  International shipping and handling rates are based on the size of your order. Hence, bigger your order is, lower is the shipping cost.

TRANSIT TIME

If you ordered two or more items, you may receive them in multiple boxes/ packages on different days, because of varying item availability. Often, products will be shipped separately from one another for added safety in transit, so you may receive more than one delivery to your address.

Note:- All products will be ship from India.

ADDRESS CHANGE REQUEST

Once an order is placed, you cannot make any changes. However, address change requests may be accommodated within 24 hours of placing the order. You may send your address change request to [email protected] and the needful will be done.

TIME TO SHIP

For each product we have mentioned time to ship along with the product detail . These are only indicative and approximate values, and products can be shipped earlier or later depending on availability of product and other factors. Sometimes due to situations beyond our control, delays may occur. No refund, returns, replacement & exchange will be entertained for this reason. If there is a delay in shipping because a item is out of stock for any reason or If there is an unusual delay in filling an order, we will notify you by e-mail.

Delighted to extend remarkable shipping benefits to our valued customers, particularly when combined with our swift delivery services. Typically, your order undergoes processing within a timeframe of 48-72 hours from the moment you place it. Anticipate the arrival of your order, on average, within 7 to 20 business days from the date of purchase. We take pride in providing not just quality products but also efficient and timely delivery to enhance your overall shopping experience.

SHIPMENT AND TRACKING DETAILS

We will send you an email regarding your order's shipment, once we handed over shipment to the Courier. These alert emails will contain the tracking number and courier companies website details along with expected date of delivery. You may also check the same on our order status page.

In case, you have not received the product within expected delivery time after receiving the tracking details from us, please do track the shipment once at your end or, contact us at [email protected]

VAT AND CUSTOM DUTIES

VAT / Custom Taxes and Import Duties are not in our control. They vary according to the rules of different countries and must be paid directly by the buyer. VAT / Custom Taxes and Import Duties are not included in our ordering process, but may be charged to you by your government. The courier company may also charge some additional service charges over and above custom duty on case to case basis.

BILLING & SHIPPING ADDRESS

Billing Address is the address where a customer gets his bills from the credit card company. Shipping address is the address where the customer wants to receive their shipment.

SHIPMENT LOST

If a shipment is lost in transit, we wait for 15 days and then reprocess/reship the order.
 

If you have any question about shipping policy, please feel free to contact us at [email protected]